Kazuko Kotaki and Chaya Mistry hosted IABC Converge21 sessions on diversity and emotional intelligence. Here, these two hosts share their takeaways.

Here are five lessons for unlearning bias that are universal to leaders in any realm. 

Truly changing minds requires more than giving out an extra mint. It requires that we use the tools of effective persuasion — in ways that are ethical rather than manipulative — to get our audiences’ attention with messages that resonate and make them feel connected, included...

If you missed World Conference, it’s not too late to get in on all the industry insights and thought-provoking learning presented at conference.

As communicators co-create the new future of work, here are some perks to consider adding to your company’s employee recruitment and retention plan.

With more than 50 sessions hosted across three days, communicators added a wealth of knowledge and new perspectives to their toolboxes. Here’s just the tip of the iceberg when it comes to lessons learned.